E-mail Transition to Yahoo! is a Mess!
Received two e-mails about Cox's transition of my e-mail account to Yahoo. Last one received March 6th that included transition FAQs (very few). As I use Outlook to access my e-mail, I noted the st...
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YAHOO wants my driver's license number to help with my account transition. I asked the person helping me for their driver's license number /phone number and email address and real name before I give him mine... Crickets.. Big problem trying to use outlook 2016 with Yahoo. Not all of my subfolders made it.. CURSE cox for ruining my life! This really sucks. I'm looking for options!!
After 30+ years of being a loyal customer with Cox, you'd think they would have given us a choice of which provider to switch to. Yahoo would never have been my choice, and never will be. I recently just set up my Gmail accounts with Outlook (2010), and it was so easy (and I am in no way a "techy" person). I set IMAP instead of POP, that way I can access my emails from all of my devices. Thank you Cox!
I'm in same boat and agree we'd never choose Yahoo for email accounts. Twenty-five year Cox email customer here with large email archives and files. My family established Gmail accounts once we learned Cox was ceasing email support and handing it to Yahoo. We're glad we did.
I did manage, after two days of trying and reading posts here, to get our Cox accounts over to Yahoo and get it working on our Windows Outlook software and Apple iPhones. Was a real challenge but eventually it worked. Because Cox technical support was not useful and Yahoo support was minimal, we're shifting totally to Gmail.
I'm also 25 + years with Cox and I'm pretty upset about this Yahoo switchover. I would never select Yahoo as my default email and I don't know a lot of people who would. Thankfully, I already have a GMail account that I was able to use for the dozens of 2 factor authentication codes Yahoo sent while I was trying to set up the new accounts. Can you believe that some of the 2 factor codes I needed were sent to my Cox email account. Yes, the same Cox email account that I can no longer access; there is a way to get around this, but you really have to dig around the Yahoo site to figure it out. I've used Thunderbird for my Cox email accounts for years but I cannot get Yahoo to recognize any logins from Thunderbird - I keep getting log in errors. I have finally given up in frustration. And you new Yahoo users, get used to all the ads that will appear in your email list; an additional bonus, the ads cannot be deleted unless you switch over to the extra cost Yahoo Premium. Oh, and the phone number Cox gave us in case you need help? Get out the Visa card before you call.
A HUGE raspberry to Cox for this.
