E-mail Transition to Yahoo! is a Mess!
Received two e-mails about Cox's transition of my e-mail account to Yahoo. Last one received March 6th that included transition FAQs (very few). As I use Outlook to access my e-mail, I noted the st...
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YAHOO wants my driver's license number to help with my account transition. I asked the person helping me for their driver's license number /phone number and email address and real name before I give him mine... Crickets.. Big problem trying to use outlook 2016 with Yahoo. Not all of my subfolders made it.. CURSE cox for ruining my life! This really sucks. I'm looking for options!!
Yes, this whole transition sucks. Customer service is non existent when it comes to help with Outlook. I've tried every POP and IMAP setting and can't get Cox / Yahoo / Outlook to talk to each other.
I had the same problem with outlook not working with Yahoo.. I gave up. I'm transitioning all my emails to another account away from Yahoo. I'm going to leave my 2 cox addresses open on their server and check back to see if any stray emails get sent there. I'm looking for options!! This is no way to treat a customer.. Especial one that has been with cox for decades. I have never heard of having to give up your drivers license number to prove who you are to get help like with Yahoo! Is this a harbinger of things to come?
