Forum Discussion
CurtB
6 years agoHonored Contributor
You should have Cox test the signal strength to your modem. If poor signal strength is not the cause, you may have a damaged patch cable somewhere that's causing your connection to be unstable. To determine if that's the reason for your slow download, try connecting your modem directly to your computer with a new Cat5E or Cat6 cable and re-test your speed. Please post back your results.
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