Forum Discussion

Polychronopolus's avatar
Polychronopolus
New Contributor II
5 months ago

Download speed drops to ~30mbps on a 500mbps plan daily. Upload speed unaffected.

I noticed others have had this exact same issue in the past year. Download speeds constantly drop to 30 mbps on a 500 mbps plan. | Cox Community Some days the download speed will revert to what it ...
download speeds
olivesage's avatar
olivesage
New Contributor
5 months ago

Same thing happening here! I can't believe we are paying $150/month for this! 

  • JulianN's avatar
    JulianN
    Moderator
    5 months ago

    Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!