Forum Discussion
I get my full speeds through the router, it seems when I'm saturating my network in full when downloading a game on steam is when it causes the drop (started happening yesterday)
When it happens again I'll do a speedtest direct through the S33 and get the logs without the MAC address.
I don't change the ethernet at all. Like I said everything's been working perfectly fine until yesterday.
- WiderMouthOpen2 months agoEsteemed Contributor II
Well it would make sense a speed test would show slow speed if you are saturating your network downloading a large file. Also, the download speed you get depends on the server you are testing from. I would normally suggest to do a Cox speedtest, but seems they shut down their servers and outsourced to Highspeedinternet.com which is a 3rd party internet reseller. I would trust speedtest.net or fast.com more.
- FireboltShade2 months agoNew Contributor
Let me clarify. I download a steam game, I get my full gigabit speeds. then the speeds drop to 30mbps. Or I download something on my VPN. speeds drop to 30mbps. Then I stop downloading the steam game or get off the vpn and do a speedtest on my desktop, phone and laptop and they all get 30mbps.
My router shows active traffic and it also shows a drop in total traffic to 30mbps when it happens. When speeds drop it comes back within 5-10 minutes but it's happening in a loop.
It's happening right now and the modem status is the same as the pictures I sent earlier. The event logs say a lot of:
-DHCP WARNING - Non-critical field invalid in response
-TLV-11 - unrecognized OID
-DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3
-Started Unicast Maintenance Ranging - No Response received - T3 time-out
-No Ranging Response received - T3 time-out
-RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM
-Dynamic Range Window violation
- ChrisJ22 months agoModerator
Hi, there. I'm really sorry for the fluctuation in service and I know that's difficult. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We can see the individual channels and help you get this resolved.
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