Forum Discussion
To be honest i've been having problems with my internet since we moved here 9 years ago... i live by a lake outside of town a bit so i expect the internet to be iffy sometimes but even when it IS working well (600+ down / 30+ up 5ghz via my phone wifi next to router) i can still get kinda high ping and latency. 2.4Ghz is slower but has lower latency and doesn't show packet loss via my Xbox even downstairs, while 5Ghz is faster but then has higher latency and packet loss even on devices upstairs somewhat close to the router.
I often experience annoying but mild rubber banding in games like COD/Apex/Fortnite etc when playing online. I've had multiple technicians (both contractors and actual cox techs) come out to look over everything from the pole to the modem over and over again. Some tweak this or that, change out some parts, and this is where i currently sit.
That's partly why i'm down this rabbit hole at the moment, internet has been acting up a bit again even through hard reboots etc and cox online shows no issues in my area. Firmwares are up to date. So i figured maybe a new router/mesh system and possibly modem could help fix it since its all about 5 years old? But now that we're talking through this maybe my home isn't wired correctly coming in from the pole? Or putting a POE filter somewhere in the setup could help and i wouldn't even need new equipment till wifi 7 is more mainstream? I mean if i could just get a consistent connection without higher latency ping and packet loss on 5Ghz then i'd prob be ok for now.
Sorry - for the splitter inside it has 1 input and 3 outputs. One output goes to the cable modem, the second output goes to the cisco phone modem, and then the third output has a weird piece screwed into it that is sorta long and all metal that slides back and forth a bit when you pull on it. No idea what it is or why it's there? But that output doesn't go to a cable.
Splattered23 wrote:I've had multiple technicians
Really? Multiple techs and no one thought to replace the splitter in the house box with a coupler? I think that is why the 2 outputs of the coaxial are being used, to basically turn the splitter into a coupler. However the open ports on that splitter act as a antenna, picking up any noise in the area. Even if you don't install MoCA, I suggest replacing the splitter with a coaxial coupler. You might be able to pick one up at a Cox store but any hardware store or Walmart should have them. However if you go with MoCA you should replace it with a 2way MoCA splitter.
As for the splitter inside, that is good. Sounds like they have a terminator on the unused leg of the splitter. You should be able to remove it and use that leg for your 1st MoCA adapter. If it looks different, look for any label on it or take a picture? Either way, as long as it is removable, it shouldn't be a problem.
Could you post your signal levels from the modem? I am curious what the signal levels are now since you would be adding a 2 way splitter to the system, which would lower your signal by 3.5dB(half). I posted about this before, but retracted it when I remembered you had a splitter in the house box already. However now that I know how it was hooked up(as a coupler), it changes things.
- Splattered232 years agoNew Contributor II
Sorry was going to reply earlier but the login on the forum seemed to break earlier? Was getting a 401 error.
I don't think there is a label on what might be the terminator but I'll look and maybe snap a pic in a bit.
I might just go ahead and buy the XT12/ET12 system and gear everything for 2.5 even though my Internet only currently supports 1gb. So like new modem etc...
Could you make a short list of the items I would need for a 2.5 MoCA setup? I see all sorts of options with the MoCA boxes, MoCA splitters, poe filters, etc.
I'm gonna add the coax terminators and like tester to the cart as well.
How do I test my signal levels from the modem? Once I do that I'll upload a pic so you can see and advise...
Here is a pic of the splitter upstairs... Don't think this is a terminator? The long metal jacket slides back and forth and almost seems to have a spring action to it?
- WiderMouthOpen2 years agoEsteemed Contributor II
Splattered23 wrote:
Was getting a 401 error.
Yea, that is a known issue. Happens to me multiple times a day. Just happened with this post. The work around is to close the browser and reopen it with only the Cox forum tab open. Either that or delete your temp. files and cookies. Such a pain.
Splattered23 wrote:
Could you make a short list of the items I would need for a 2.5 MoCA setup?
I can give you a basic list but I would rather not give specific links to purchase items because then I feel responsible for your purchase. If something goes wrong, I don't want to be blamed. 😆
- 2 MoCA adapters. You can either get ones that have a 1Gbps port or the more expensive ones with 2.5Gbps ports like the picture shows. It depends on what your budget is and if the rest of the network will be 2.5Gbps compatible. Screenbeam and GoCoax are two good brands.
- A two-way MoCA splitter to put in the house box. You should be able to use the MoCA splitter inside. Holland is a good brand. ::edit:: Also get a 3way MoCA(5-2300Mhz) splitter.
- The MoCA filter you should be able to reuse. Make sure you can remove it from the splitter in the housebox.
- Cable tester. This isn't mandatory as previously discussed but is a good tool and not too expensive at 20$. The link I gave before is good example but I would be careful buying from Amazon. I have heard the reviews are faked and there is a lot of counterfeit products.
Splattered23 wrote:
How do I test my signal levels from the modem?
See instructions here. If that doesn't work, try bypassing the router and connecting direct to the modem with ethernet. Some routers block the 192.168.100.x range. Haven't heard of Asus routers doing it but you never know.
- WiderMouthOpen2 years agoEsteemed Contributor II
Splattered23 wrote:
Here is a pic of the splitter upstairs
Hmm, not sure what that is. Looks like the terminators they used to put out on the poles to cut off people's service. Does it come off?
BTW, that is NOT a MoCA splitter. That is a normal 3 way splitter. See where it says 5-1000Mhz(I think)? MoCA 2.5 splitters are 5-2300Mhz signal pass. The extra signal is needed for MoCA 2.5 to work. I will edit my list now. Thanks for the picture.
- Splattered232 years agoNew Contributor II
Alright i logged into the modem, i see lots of information here haha what do you need exactly?
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