Forum Discussion
It means Cox does support the modem...but will not support the modem if you don't have its "valid legal title". Meaning, don't buy an illegitimate modem.
Also, you can only get a modem capable of Cox Voice from Cox. You won't find Cox Voice modems via retail.
- ExSophus7 years agoNew Contributor
I just noticed the TG2472 being offered on newegg.com for $200 NEW, and $130 refurb (both Moca telephony capable), so it is apparently out there from another legitimate retail site.
Re: "Cox Voice"...I'm assuming you mean it's something proprietary that isn't just Moca? Something that is firmware-locked? However, I'm sure there are plenty of people that wouldn't care about voice cabability...all they (as am I) are likely interested in is the 24x8 bonding capability for potentially higher performance and ability to better handle interference.
However, I just learned the TG2472 uses the Puma6 chipset, which I've read from multiple sources is very problematic, so I think I'll look for a Broadcom-based unit instead. There is apparently even a lawsuit being pressed based on devices with the Puma chipset.
Thanks for the info.
- ExSophus7 years agoNew Contributor
I should mention that one of the main reasons I was interested in the TG2472 is that I have been extremely happy with the Motorola/Arris "Surfboard" family of cablemodems I've used over the years and expected the "Touchstone" to be a good investment as well.
- Bruce7 years agoHonored Contributor III
Yeah...Puma 6 has some problems.
There is only one Internet modem on the current list for your needs: DOCSIS 3.0, 24 × 8, WiFi, without Cox Voice and without Puma 6. The Motorola MG7700.
If you don't want WiFi, the Motorola MB7621.
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