bypassed the router and directly with the modem I am getting the whole gig speed. odd considering the router has gig ports but I factory reset the router and now I am back to my expected rate speed. thanks for the support.
Great! Glad to hear it's all 100%. Believe it or not, I have found that 9 out of 10 times, or MORE even, the router is causing an issue. Don't know why, but slow downs, WiFi issues, strange drops, and many times, a factory reset squares it away.
A factory reset is good troubleshooting but if the issue comes back you are going to have to do some deep diving into why the problem happened. Did you change any settings from default when you first installed the router? Did the speed go back down when a certain device reconnected to the network?
