Docsis 3.1 SB8200- getting 300mbps speed only. Have gigablast plan
I currently have a gigablast plan and I am only getting 300mbps on all speed test. I have rebooted the modem and switch and swapped out the coax cable from the cable to the wall and the LAN cables as well with no speed improvement. I logged into the modem and the event page is littered with "Dynamic range window violation". Not so sure if the SNR values are within range. I reached out to cox support over the phone and both times said there's nothing wrong but I am not getting the speed I am paying for.
bypassed the router and directly with the modem I am getting the whole gig speed. odd considering the router has gig ports but I factory reset the router and now I am back to my expected rate speed. thanks for the support.