spockat
2 years agoNew Contributor
Do Better
I understand we are in a disaster situation but I think all anyone is asking for is some freaking type of communication from Cox. I signed up for text alerts, HAVE NOT RECEIVED 1 UPDATE FOR FREAKING...
Hello, I apologize that the service at you home has not been restored yet. I'd like to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.