Day 3 no internet
We’re on day 3 of no internet in 73118. It went out first day of ice storm, came back for a day, and then out again since Thursday. Support told me there was no outage and that we needed a new modem....
Forum Discussion
Day 7 with no internet service, due to the ice storms... two appts made, and both were not completed and no reason why.... frustrating.
Hi @Kreativekarma,
I can understand your frustration and I know how important for you it is to have internet access for work & virtual schooling from home. At this time there are still over 80,000 without power in OKC area. Because our service is connected to power, we must wait until the power company has completed their work. We've brought in additional crews from around the enterprise to help with the restoration as power comes back on in the area. For more details and updates: www.cox.com/residential/disaster-support-okc.html .
Ben S.
Cox Support Forums Moderator
I can understand your frustration and I know how important for you it is to have internet access for work & virtual schooling from home. At this time there are still over 80,000 without power in OKC area. Because our service is connected to power, we must wait until the power company has completed their work. We've brought in additional crews from around the enterprise to help with the restoration as power comes back on in the area. For more details and updates: www.cox.com/residential/disaster-support-okc.html .
Ben S.
Cox Support Forums Moderator
