Data usage

Good luck tracking the usage down.  Cox is useless in this area.  Hopefully the FCC or Local Franchise Authorities will crack down on Cox for their crappy bandwidth meter. Note that your cell phone data can be broken down into the apps that have used the data.  Cox is too cheap to provide that capability.  And there is no consumer router that will track your per device bandwidth usage.

I had another example of just how crappy Cox's data usage meter is:

My billing period just ended.  And I'm under the 1TB but here's the lovely message the broken data meter gives me:

"You have exceeded your data plan. Cox will continue to provide you with additional 50 GB blocks of data for $10 each, as needed. Click here to add more data and avoid additional overage charges."

Note that the number displayed for the amount of data I used is below the displayed number for the data I'm allowed to use:

Data Plan: 1024 GB

But the bar is red and I've been told that I went over my usage and will be charged.

It's fraudulent for Cox to be scaring users to upgrade with that error message and a link for them to upgrade when they don't need to upgrade.

It's pretty much criminal for Cox to be charging customers for data usage when they're data meter is always broken.