Forum Discussion
capthorp23
New Contributor
Yes it's plugged into 4 (orange marking). I've tried to factory reset, unplug, etc. Also, are there known issues with the app at this time?
ChrisJ2
2 years agoModerator
No know issues currently with the app. Email us at Cox.Help@cox.com with your name and these posts. We're happy to help.
- capthorp232 years agoNew Contributor
So regardless of app working, would I be able to get on WiFi with default username and password if I cannot access the gateway through the app?
- JuanC2 years agoModerator
Hello capthorp23
I'm sorry to hear that you are having issues. Please contact us by email at cox.help@cox.com so that we can further assist you with this.
Cox Forum Moderator
Juan
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