Forum Discussion
capthorp23
New Contributor
Yes it's plugged into 4 (orange marking). I've tried to factory reset, unplug, etc. Also, are there known issues with the app at this time?
ChrisJ2
12 months agoModerator
No know issues currently with the app. Email us at Cox.Help@cox.com with your name and these posts. We're happy to help.
- capthorp2312 months agoNew Contributor
So regardless of app working, would I be able to get on WiFi with default username and password if I cannot access the gateway through the app?
- JuanC12 months agoModerator
Hello capthorp23
I'm sorry to hear that you are having issues. Please contact us by email at cox.help@cox.com so that we can further assist you with this.
Cox Forum Moderator
Juan
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