Cox WiFi app login infinite loop
Started new service yesterday with fiber. I can hook the ethernet from the fiber Nokia modem to a laptop and the internet works. However, when it's connected to the cox gateway (TG4482) it just bli...
Forum Discussion
Hi, there. I'm really sorry for the difficulty with the app and your router. I want to help. On that model gateway, the ethernet must be connected to port 4 on the back of the gateway. If that is the case and you are still unable to connect, please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
Yes it's plugged into 4 (orange marking). I've tried to factory reset, unplug, etc. Also, are there known issues with the app at this time?
No know issues currently with the app. Email us at Cox.Help@cox.com with your name and these posts. We're happy to help.
So regardless of app working, would I be able to get on WiFi with default username and password if I cannot access the gateway through the app?
