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jebediah's avatar
jebediah
New Contributor II
11 months ago
Solved

Cox Upload Speeds and Amazon Device Delays

What is the standard Upload speeds? (I have cox panoramic wifi) On the speed tests I am running it keeps coming back with upload speeds of less than 1 MBS (like closer to .8MBPS or even less).  A...
  • WiderMouthOpen's avatar
    WiderMouthOpen
    11 months ago

    Can you post a link to your speed test? Also, what are your signal levels? To see them go to 192.168.0.1 > User:admin password:password(unless changed) > Connection > Cox network. Looking for the downstream and upstream power levels. You can either upload a screenshot to Imgur or see here how to post pictures. Overall your downstream should be +5 to -5dB with a SNR above 35. Your upstream should be below 50dB.

jebediah's avatar
jebediah
New Contributor II

It actually shows up around 90 kbps. So kilobytes.... a lot of websites pull up initially with a message "Hmmm… can't reach this page", and it takes a second for them to load or I have to refresh them and I get lots of error messages on sites that require input (expedia, ebay, etc.) or the pages just hang for awhile and then go to a gray screen.  the download speed usually shows up as 600+ Mbps. 

I have the top tier service (the gigablast one)

YOUR INTERNET SERVICE
Internet Gigablast
Up to 1 Gbps download
Up to 35 Mbps upload
1.25 TB (1,280 GB) data plan

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
11 months ago

Can you post a link to your speed test? Also, what are your signal levels? To see them go to 192.168.0.1 > User:admin password:password(unless changed) > Connection > Cox network. Looking for the downstream and upstream power levels. You can either upload a screenshot to Imgur or see here how to post pictures. Overall your downstream should be +5 to -5dB with a SNR above 35. Your upstream should be below 50dB.