Forum Discussion
Steeler_Nation
New Contributor
Update: specialist came out and indeed found issues with our connection to the pole. Said he'd put in a ticket to get a truck out here to fix it within 3-7 days. Also said they might decide to bury our cable lines underground at that time since they're overhead at the moment.
CrystalS
4 years agoFormer Moderator
Hello @Steeler Nation,
Thank you for the update. This is very helpful. If you need any assistance from us. We are always available for you. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
Thank you for the update. This is very helpful. If you need any assistance from us. We are always available for you. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
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