Cox Ultimate - getting 60-80Mb

StephanieS,

Your recommendation to run a Cox speed test where the results would log directly onto a user's account is duly noted. I was not aware of that condition. In a previous tread here, which was later denoted in green and marked as "The Answer" http://forums.cox.com/forum_home/internet_forum/f/5/t/19345.aspx it was noted that Cox has not one but two Speed Test sites---one which requires Flash installed https://www.cox.com/internet/speedcheck.cox and one which does NOT require Flash installed https://www.cox.com/residential/support/internet/speedtest.html

As none of my computers have Adobe Flash installed I have been using Ookla's own test, where I have found the results are more acceptable, i.e., closer to what I'm paying for with Ultimate. 

Since reading of your suggestion I logged on to and conducted a speed test using Cox' non-Flash site. The results were a disappointing 80/30 (identical to the original poster's results) with latency of 29ms (I attempted, unsuccessfully, a half dozen times to attach a screen capture of the results, but that's an issue for another time or thread).

If the only sanctioned, approved way to register and log paralytic speed performance is to use either of the two Cox-provided test sites, so be it; if that's what it takes to get someone's attention and *hopefully* some remedial action, then that's what I will do.