Hello, we're sorry to learn that you're having a poor and unpleasant experience with our company, and we want to investigate this further. For additional support, we encourage you to reach out to us at cox.help@cox.com, Facebook, or Twitter. This post has been locked, and we ask that you please refrain from discussing personal matters. The Support Forums has been provided for the specific purpose of making it possible for Cox customers to help each other in using and supporting Cox products and services. -Kevin M. Cox Support Forum Moderator
