Forum Discussion

OhlHeid's avatar
OhlHeid
New Contributor
6 years ago

cox not send or receives some mails form/ to Germany

cox since a couple of weeks does not send or receives some mails form/ to Germany (have not tried other countries)
- not all, so one can not know which do not go/ come through.

I have not changed my settings, nor updated my provider?

Cox what is your problem? There were issues with mails when I was abroad but that was 2017 and 2018 but not 2019. Now this mess.

Please solve this issue asap!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, to protect our customers' data and content while traveling outside of the United States, Cox has security checkpoints in place that provide protection against identity theft, data breaches, and fraud. Can you please email us at cox.help@cox.com, and include a link to this forum thread? -Kevin M. Cox Support Forum Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    6 years ago

    depends what addresses you're sending to. i have to believe folks in germany/europe/other countries use gmail + yahoo, etc.