Cox limits bandwidth then blames 3rd party equipment for internet drops
I usually have trouble connecting to the net around 4 pm and up. Cox blames my 6-month old modem/router, and suggested for us to rent their equipment for around $10/month. I had my modem checked with the modem company, and they said it's good. So, what kind of proof cox can send us to actually justify their claim? Or they're just actually limiting our bandwidths, so we think that we need to quit streaming and get their expensive cable and rent their equipment?