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Bill_K1's avatar
Bill_K1
New Contributor II
5 years ago

Cox Gigablast and Motorola MB8600 modem issues/firmware updates!~

Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! Cox flat out said and it is also on their website – They do NOT provide firmware updates for user owned/3 rd ...
bad service
cable modem
connection issues
cox coxsupport
Allan's avatar
Allan
Moderator
5 years ago
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@Bill K, Your modem does have the most current firmware update. Also, I have sent some signals to the modem from our side. Please let us know if there is any change with the speeds. -Allan, Cox Support Forums Moderator.