I transitioned yesterday. To say this goes smoothly is pure garbage. I use Apple Mail. Worked like a charm prior to the transition.
The problem is Apple Mail only allows 10k emails for Yahoo Mail on my Mac. Even worse on my iPhone only 3k.
I contacted Yahoo support and they walked me through the setup. Even though they had me take different steps than I already had performed, same result. After working with them for 30 minutes, they said it’s an Apple issue. My original cox emsil in Apple mail has over 17k emails so bogus reply by Yahoo.
As someone who worked in IT, I say horrible testing by Cox and Yahoo to work out the bugs.
Hello, we would be happy to assist with any questions or concerns you might have. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
JulianN,
I was able to move my cox to yahoo......HOWEVER......my mothers is a different story.
I was able to login on yahoo online for her account ......but am unable to make the necessary changes in her 2010 Outlook settings. Like KarenL I AM tech savvy and this has been a nightmare that I absolutely do not have time for.
Just sent email.
I would love to know how to contact Yahoo support. When I checked about getting Yahoo support, you had to have a paid email account to get live phone support, and I didn't see any other way to contact Yahoo. I know of several emails in at least 2 of my email accounts that were not received by me on 4/25/24(in accounts that have been transitioned from Cox to Yahoo) There may be other emails that I'm not aware of too. It seems to me that Cox should have made provisions with Yahoo for some kind of support for problems during this transition period(not requiring a paid Yahoo subscription)
I would love to know how you contacted Yahoo support. When I checked, you had to have a paid email account to get live phone support, and I didn't see any other way to contact Yahoo. I know of several emails in at least 2 of my email accounts that were not received by me on 4/25/24(in accounts that have been transitioned from Cox to Yahoo) There may be other emails that I'm not aware of too. It seems to me that Cox should have made provisions with Yahoo for some kind of support for problems during this transition period(not requiring a paid Yahoo subscription)
