Cox can't keep up but yet up their rates.
My internet has been in and out for the past 2 weeks. I don't appreciate having to pay your outragious prices and having my internet not working. Don't tell your customers it's because of high volume...
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May I ask where do you live? I'm in Vegas and our service is horrendous for the past 4 weeks. Forget the online gaming. Its unplayable to the point where you want to smash your monitor. Like a lot of people on here been having same issue with packet loss thru out the day and specially peak hours. I finally had to file complaint to FCC since cox kept denying there is a big problem with there internet service. I'm thinking about switching to Century Link fiber optic soon.
I live in Vegas too. I've had the packet loss problem since I got the service on August of last year. I'm getting wrinkles and gray hair.
I suggest you file complaint with FCC. I did it on April 2nd and what do you know. Cox rep called me up yesterday. I didn't call them back because I know I would be yelling at these incompetent people because they keep lying to my face. I gave it a try with online game yesterday and it turned out I didn't get any ping spike during 4 - 8 pm. Maybe they fixed it , who knows.
