Forum Discussion

SusannaM06's avatar
SusannaM06
New Contributor
2 years ago

Continuous outages?

Hello, is anyone else experiencing outages several times a day?? Just today our Internet had gone out 7 times. And it's been happening for the last few days. I check the app and it says no outages, b...
  • NicholeC's avatar
    2 years ago

    Hi SusannaM06,

     

    I regret to hear you've been having daily interruptions. I'd like to review the modem log and investigate further. Please email my team at cox.help@cox.com for assistance. Please include your name, address, and a link or reference to this thread. 

     

    Thank you.