Forum Discussion

DesertBlossom's avatar
DesertBlossom
New Contributor II
2 years ago

Continual freezes during day ...how to get actual resolution?

Getting continual freezes during day, some require a power cycle of the Modem I get CM-STATUS codes of different values through the day / occasional T3 T4 Frequent Dynamic Range Window violation...
DesertBlossom's avatar
DesertBlossom
New Contributor II
2 years ago

So much for keeping to their word 

Did it at 8am and then immediately down in 30 minutes

We’re happy to say that our network is back up and running, so you can continue to enjoy a great streaming, gaming and sharing experience. Your equipment should restart automatically, but click below if you need a hand.

Don’t worry, we’ll keep you posted on any future updates that may impact your service as we continue to meet your needs. Hopefully this was a little inconvenience to bring you a stronger network.
  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    what modem are you using? The errors you are posting could also be caused by a transmit issue on your modem.