Hi xteraflop,
You can view the eligibility requirements for ConnectAssist at https://www.cox.com/residential/internet/low-cost-internet-plans.html. The terms and conditions are available by clicking “See plan details”.
Hi Marial,
Gratitude for your help. I sent in my docs last Fri. Since you're a Mod I figured I'd ask you if you know how I will be contacted and how long it will take for them to contact me? It'll be 6 days tomorrow since I applied. Seems a bit sus. Have a good life.
The best thing to do is to contact the Connectassist team via phone to get the status of your application. If we can be of any help, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
