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cpettis1805's avatar
cpettis1805
New Contributor
2 months ago
Solved

Complaint of rude employee

I just encountered the rudest Cox employee on the Centerville Turnpike/Kempsville intersection in Virginia Beach, VA.  I was trying to merge into a short lane, and he sped up so I could not enter the...
  • RobertS1's avatar
    2 months ago

    Hello Cpettis1805,  I apologize that you had this negative encounter with that tech. This is certainly not the type of behavior we would expect from anyone within the company, If you would like send me an email at cox.help@cox.com with your information and the details from this encounter I would love to assist you further.