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P3Flier7's avatar
P3Flier7
New Contributor
5 years ago

CM Errors and Low Upload Signal? CONSTANT low upload speed and random disconnecting

Below is all the info from my router that I believe is pertinent.  I currently have the 500Mbps Down and 10MBps UP package.  I recently moved to the area from Fiber internet that I used to get 1GBps UP/Down (for $95/month and LOVED IT).  Anyhow...  I am currently getting 550Mbps Down and 1-3Mbps UP.  I have replaced all the fittings and made sure my connections are snug to ensure 10Mbps UP.  I am using the Cox provided Panoramic router/modem.

I play games and like to stream.  CONSTANTLY my internet is lagging or dropping connection.  IF I decide to use a lot of bandwidth my entire connection will choke and cause a disconnect instead of properly throttling me.  HELP ME!!  These disconnects are frustrating and I am missing my Fiber internet by the day...

Thank you for any input or assistance!  

Downstream
Channel Bonding Value
Index
5
1
2
3
4
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
159
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
807 MHz
783 MHz
789 MHz
795 MHz
801 MHz
813 MHz
819 MHz
825 MHz
831 MHz
837 MHz
843 MHz
849 MHz
855 MHz
861 MHz
867 MHz
873 MHz
879 MHz
885 MHz
891 MHz
897 MHz
903 MHz
909 MHz
915 MHz
921 MHz
927 MHz
933 MHz
939 MHz
945 MHz
951 MHz
957 MHz
963 MHz
969 MHz
288 MHz
191600000
SNR
39.8 dB
40.0 dB
39.8 dB
39.8 dB
39.8 dB
39.8 dB
39.8 dB
39.8 dB
39.6 dB
39.5 dB
39.4 dB
39.1 dB
38.7 dB
38.0 dB
37.8 dB
38.2 dB
37.8 dB
38.0 dB
38.5 dB
39.1 dB
39.4 dB
39.5 dB
39.4 dB
39.5 dB
40.3 dB
40.8 dB
40.2 dB
39.6 dB
39.9 dB
40.0 dB
40.4 dB
40.3 dB
44.3 dB
NA
Power Level
3.8 dBmV
2.9 dBmV
3.0 dBmV
3.0 dBmV
3.2 dBmV
4.1 dBmV
4.2 dBmV
4.4 dBmV
4.0 dBmV
3.8 dBmV
3.4 dBmV
2.5 dBmV
1.3 dBmV
0.4 dBmV
0.6 dBmV
0.1 dBmV
-1.0 dBmV
0.5 dBmV
0.3 dBmV
1.4 dBmV
2.0 dBmV
1.6 dBmV
1.6 dBmV
1.9 dBmV
3.6 dBmV
4.6 dBmV
3.2 dBmV
1.6 dBmV
2.6 dBmV
3.8 dBmV
4.6 dBmV
4.0 dBmV
6.0 dBmV
NA
Modulation
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
OFDM
OFDM

Upstream
Channel Bonding Value
Index
1
2
3
4
Lock Status
Locked
Locked
Locked
Locked
Frequency
19 MHz
25 MHz
32 MHz
38 MHz
Symbol Rate
5120
5120
5120
5120
Power Level
45.5 dBmV
46.3 dBmV
48.3 dBmV
51.0 dBmV
Modulation
QAM
QAM
QAM
QAM
Channel Type
ATDMA
ATDMA
ATDMA
ATDMA

CM Error Codewords
Index
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Unerrored Codewords
1406184797
1306955422
1306961059
1306965388
1306970299
1306975228
1306980968
1306984374
1306989697
1306994604
1306999550
1307003808
1288075242
1307013614
1307017223
1307022539
1307027082
1307032182
1307037449
1307042485
1307047780
1307051619
1307056831
1307061693
1307066532
1307071822
1307076387
1307081027
1307086073
1307090946
1307092232
1307093242
1406184797
Correctable Codewords
201582527
152
86
113
118
52
83
72
94
67
81
130
208
193
237
206
211
167
113
89
71
65
70
47
37
49
115
165
75
76
107
33
201582527
Uncorrectable Codewords
10703
0
0
12
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
30
15
388
403
152
193
0
0
10703
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