Forum Discussion
SharielH
7 months agoModerator
Hi florestf,
I am sorry you had issues getting the service activated. Anytime a self install is not successful and a technician is sent, that fee is automatically added for the professional installation. This is not something the community can assist you with. Please send us an email to Cox.Help@Cox.Com with your full name and address for assistance along with the link to this forum. We look forward to hearing from you.
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