Huffman
5 years agoNew Contributor
Changed Modem, Upgraded to Gigablast, Upload/Download Speeds Decreased
Was using SB6141 modem, 150/10 speed plan. Replaced modem with SB8200, chatted with support to set the new MAC address, S/N. etc.
Service worked after the support changes. Service rep on chat offered Gigablast upgrade, I said yes. Allow two hours for changes to take effect to the service.
So here's where I am now: speed tests (dslreports) indicate a consistent 60 down/8 up. Below are screenshots from the SB8200 Status web page. Any suggested next steps to remedy?