Forum Discussion
Becky. This is the URL. https://www.cox.com/internet/mywifi.cox##myWifi Also, cox changed my IP address several days ago. So, this url won’t let me get in to the modem AND the mywifi app also shows the Old IP address. Which tells me, that there is virtually no discovery going on that presents accurate info to my account or my app. Since I had to set up a DMZ to access these cameras, it has not worked since the IP address change to my modem. I have requested a senior network technician to call me....so, please arrange that for me. All this back and forth with questions is NOT resolving my problem. I don’t have 3 weeks to keep doing this. Thanks for your help.
- KevinM26 years agoFormer ModeratorHi Whiporwill, have you tried using cox.com/mywifi, to access our website? In regards to the IP Addresses not matching, can you please reset your modem to factory default settings? Additionally, we recommend uninstalling the app and reinstalling it. Are you utilizing port forwarding? If so, what ports are you attempting to use? Here is a link which provides ports that are restricted by Cox:
http://bit.ly/2VtEokh
You may have to contact Lorex directly for additional assistance on pairing the camera system to your in-home network. For any further questions or concerns, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator- whiporwill6 years agoNew Contributor
I just typed a whole reply only to have it not submit. So the skinny is.... not resetting modem again. It’s a week old. Didn’t have this issue for the last 5 yrs until about a month ago. It’s not Lorex, it’s Cox and restrictions you impose on the router. The gateway and the WiFi app show different IP addresses because there is almost no real discovery process within the WiFi app.
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