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Zurq's avatar
Zurq
Contributor II
5 years ago

Can this be my issue with my Packetloss?

Does this look right, and if so what should I do to get my issues solved, so basically what has been happening since I have been with cox is that I would get packetloss on all games I play, Fortnite, Apex Legends, COD, etc. And Discord also lags too when my games lag. I have my own router that is more then capable of giving me a good experience, it is the NETGEAR AC2100. I have the modem cox gave me, As you can see those are the Logs, and the Status. I have tried port forwarding game servers, TCP Optimizer pretty much anything that I can find and nothing helped, Tried using QOS, off and on. Doesn't help at all. I am tired of having problems after problems, I had AT&T which I had substantially lower speeds, and I have never had an issue, I have tried filling FCC Complaints to get COX aware but to no avail I never seem to get my issues, I want to be able to game in peace and not worry about lag.

Downstream QAM

Downstream # DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
1 1 681.00 MHz 4.90 dBmV 40.37 dB 256QAM 59848876 0 0
2 2 687.00 MHz 4.80 dBmV 40.37 dB 256QAM 59677575 0 0
3 3 693.00 MHz 4.80 dBmV 40.37 dB 256QAM 59692553 0 0
4 4 699.00 MHz 4.70 dBmV 38.98 dB 256QAM 75257687 0 0
5 9 729.00 MHz 5.30 dBmV 40.37 dB 256QAM 76235720 6 0
6 10 735.00 MHz 5.00 dBmV 40.37 dB 256QAM 76058904 3 0
7 11 741.00 MHz 5.10 dBmV 38.98 dB 256QAM 76955968 1 0
8 12 747.00 MHz 4.90 dBmV 40.37 dB 256QAM 34923101 0 0
9 17 777.00 MHz 3.90 dBmV 40.37 dB 256QAM 34917392 0 0
10 18 783.00 MHz 3.90 dBmV 40.37 dB 256QAM 34827204 0 0
11 19 789.00 MHz 3.80 dBmV 38.98 dB 256QAM 34666764 1 0
12 20 795.00 MHz 3.70 dBmV 38.61 dB 256QAM 34749826 0 0
13 21 801.00 MHz 3.70 dBmV 38.61 dB 256QAM 61807687 0 0
14 22 807.00 MHz 3.00 dBmV 38.98 dB 256QAM 55049917 0 0
15 25 825.00 MHz 2.30 dBmV 38.98 dB 256QAM 54752978 0 0
16 26 831.00 MHz 2.30 dBmV 38.98 dB 256QAM 51572597 0 0
17 27 837.00 MHz 2.00 dBmV 38.61 dB 256QAM 51792532 0 0
18 28 843.00 MHz 1.90 dBmV 38.98 dB 256QAM 52011700 13 0
19 29 849.00 MHz 2.20 dBmV 38.98 dB 256QAM 76137643 0 0
20 30 855.00 MHz 2.90 dBmV 38.98 dB 256QAM 61328912 0 0
21 33 357.00 MHz 3.10 dBmV 40.37 dB 256QAM 34010994 0 0
22 34 363.00 MHz 3.40 dBmV 40.37 dB 256QAM 34033877 8 0
23 35 369.00 MHz 3.50 dBmV 40.37 dB 256QAM 34099941 14 0
24 36 375.00 MHz 3.40 dBmV 38.98 dB 256QAM 34144146 10 0
25 37 381.00 MHz 3.20 dBmV 40.37 dB 256QAM 34072804 0 0
26 38 387.00 MHz 3.40 dBmV 38.98 dB 256QAM 73033958 12 0
27 41 405.00 MHz 3.80 dBmV 40.37 dB 256QAM 49015680 0 0
28 42 411.00 MHz 3.30 dBmV 38.98 dB 256QAM 48429384 122 1017
29 43 417.00 MHz 3.60 dBmV 40.37 dB 256QAM 48716210 15 0
30 44 423.00 MHz 3.80 dBmV 40.37 dB 256QAM 53537386 1 0
31 45 429.00 MHz 4.00 dBmV 40.95 dB 256QAM 53644463 0 0
32 46 435.00 MHz 4.10 dBmV 40.37 dB 256QAM 202598263 0 0

Upstream QAM

Upstream # UCID Freq Power Channel Type Symbol Rate Modulation
1 2 32.30 MHz 43.75 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
2 4 19.40 MHz 42.25 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
3 3 25.90 MHz 43.25 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
4 1 38.70 MHz 45.25 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
 DOCSIS(CM) Events

Date Time Event ID Event Level Description
1/1/2020 10:39 84020100 4 Missing Mandatory MDD TLV on primary DS Channel;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 10:40 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 10:40 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 10:40 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 10:40 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 19:53 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 19:53 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 19:53 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/1/2020 19:53 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:14 84000500 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:14 84020200 5 Lost MDD Timeout;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:16 84000500 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:16 84020200 5 Lost MDD Timeout;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:17 82000400 3 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:19 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:19 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:19 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:19 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:19 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:27 84000500 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:27 84020200 5 Lost MDD Timeout;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:27 82000400 3 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:35 84020100 4 Missing Mandatory MDD TLV on primary DS Channel;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:35 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:35 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:35 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:35 84000700 5 RCS Partial Service;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 10:36 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 15:44 84020200 5 Lost MDD Timeout;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/2/2020 18:49 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 12:48 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 12:48 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 12:48 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 12:48 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 15:17 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 15:17 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 15:17 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/4/2020 15:17 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/10/2020 17:09 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/10/2020 17:09 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/10/2020 17:09 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
1/10/2020 17:09 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/3/2020 20:24 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/3/2020 20:24 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/3/2020 20:24 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/3/2020 20:24 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/15/2020 23:09 90000000 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/15/2020 23:09 73040100 6 TLV-11 - unrecognized OID;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/15/2020 23:09 68001102 3 Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
2/15/2020 23:09 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=20:f1:9e:1f:94:ba;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
connectivity
cox coxsupport
cox internet
packetloss
poor internet connection
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