Forum Discussion

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago
Solved

Can’t connect to certain websites on panoramic WIFI

Been on the phone over two weeks and tech support can’t figure out what’s wrong. Switch out two different modem and still not working. I can’t connect to certain websites with my wifi on my entire ne...
  • Ltn1110's avatar
    Ltn1110
    4 years ago

    Thank you! I disconnected the router and everything is working again. I’ve always used a router and didn’t have problems until now. 

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago

WIFI doesn’t connect. I have to turn off WIFI to access the websites 

Bruce's avatar
Bruce
Honored Contributor III
4 years ago

Do you mean to not use Panoramic but your cellular network to connect?

"Server is down...unable to connect," huh?  I need to give this a think.

  • Ltn1110's avatar
    Ltn1110
    New Contributor II
    4 years ago

    Yes I have to turn off my Panoramic and connect to my cellular network. The entire house devices can’t connect to specific websites. I can stream Netflix but can’t stream Prime. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      4 years ago

      Do you have cable TV?  If so, do you have the Wireless Contour Stream player for a cable-box?  Perhaps an issue with DNS but for the Cox website?

      • Ltn1110's avatar
        Ltn1110
        New Contributor II
        4 years ago

        I only have their internet service