QJMTNew Contributor8 years agoCable Modem Swap I am swapping Cable modems to a surfboard (Arris) SB6183, - do I notify cox of the change, and if so how?
ReneeGFormer Moderator8 years agoHi QJMT, We will need to add the new modem to your account and activate it. Please send an email to cox.help@cox.com with your account details, the modem's model, serial number, and MAC address.
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