Forum Discussion

Need_Answers's avatar
New Contributor
3 years ago

Blocked Email Addresses

What is the point of "blocking" certain email senders if their junk just keeps landing in my Inbox???

Does anyone else have this problem? Can someone provide a solution that really works???

Thank you in advance.

2 Replies

  • CrystalS's avatar
    Former Moderator
    Hello, @Need Answers,

    I wouldn’t like it either if that happened to me, so I understand why you feel the way you do. Let me get to the bottom of this. First, I’d like to look at your account. I have included a few links below that will hopefully give you some information on how to manage your email messages and email settings. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started. -managing messing in Cox Email -Cox Email Settings

    Crystal S.
    Cox Support Forum Moderator
    • Need_Answers's avatar
      New Contributor

      Hi CrystalS,

      1. Select an email from the sender you want to block.
      2. Click the More icon that resembles three horizontal bars.
      3. Click Block sender.

      is exactly what I have done but it did not work.

      I will send an email to per your instructions.

      Thank you!