Forum Discussion

SPSmith's avatar
SPSmith
New Contributor
3 years ago

Billing

Why do Cox change the billing date to the beginning of the month.

What happened to my 15 days paid, do you just keep it?

1 Reply

  • Hi SPSmith,

    Like many other providers, we bill for services one month in advance. If there are any changes mid billing cycle, the changes are reflected in the upcoming statement. I would be more than happy to review any recent changes on your bill. Please if you would send us an email to cox.help@cox.com with your full name and address. Be sure to include this URL.

    Latitia
    Cox Support Forum Moderator