Being charged for service after canceling Cox internet.

Hello rhahki, I truly apologize for any prior miscommunication that has occurred. We do not cancel services through email; however, you can cancel by visiting any Cox store or by phone. Moving forward, I'd like to offer assistance in this matter. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern, and a link to this post. You can also reach us on Twitter/X  @CoxHelp, or visit us on Facebook. Thank you.