Forum Discussion

AtHomeTeacher's avatar
New Contributor
5 years ago

[AZ] Latency Spikes all day


I've been getting a lot of latency spikes lately in both directions and it's becoming much more difficult for me to do my job as a distance-teacher. I have had a technician come over to the apartment and he stated that everything was fine. I've replaced, reset, and reseated (Unplugged - re-plugged in) all the connections on my end multiple times and nothing has fixed the issue. 

Is there anything else that can be done to minimize the data-loss especially when doing video tutoring in the evenings?

Thanks ahead of time.

3 Replies

  • Yzzz's avatar
    New Contributor

    I got the same situation like you. technician will be here tomorrow, let’s see if he could fix it!

    • KevinM2's avatar
      Former Moderator
      @Yzzz, please let us know if you continue to experience issues once the technician leaves the home. -Kevin M. Cox Support Forum Moderator