AUP#CXSNDR error when sending email
I am a Cox Gigablast user in Phoenix, AZ. Since Wednesday, May 20, 2020, I am no longer able to send email from Mozilla Thunderbird using a third party email (xxxxxxxxxxx@media.mit.edu). This has b...
Forum Discussion
This error indicates that the origin email system may not have an SPF record configured to allow our SMTP server to send email using their domain name. If they offer secure SMTP connections you may want to try configuring your email client to use their outbound server to see if that helps.
-Chris
-Chris
what does this mean? I have sent similar messages to the same address list for years.
what is a spf record? It's all cox; via thunderbird.
jredwolf I'm sorry to hear you are having trouble. Are you seeing the CXSNDR error when sending with your Cox email address? If so, please email us at cox.help@cox.com with your name, address, description of the problem and a link to your forum post. If you are having trouble with an email address from another domain, I recommend reaching out to the provider of that email address for assistance.
