Forum Discussion
What’s the difference between the TM3402 and the TM3402A? In the referenced post, Bryaninphx exchanged the problematic TM3402A but unsure if replacement is also the A-model.
Is your replacement also the TM3402A?
- duklug3 years agoNew Contributor
Not sure of difference, but my replacement is exactly the same:
System: ARRIS DOCSIS 3.1 / PacketCable 2.0 Touchstone Telephony Modem
HW_REV: 7
VENDOR: ARRIS Group, Inc.
BOOTR: 2.2.23.635901
SW_REV: 11.02.095.SIP.PC20
MODEL: TM3402A
Firmware Build and Revisions
Firmware Name: TS11.02.095_030921_711.PC20.03.X1
Firmware Build Time: Tue Mar 9 18:50:24 EST 2021- Bruce3 years agoHonored Contributor III
I'm unsure of the problem. Per the referenced post when I had a problem with mine, I just replaced it with my previous DOCSIS 3.0 and haven't had problems since. Bryaninphx fixed after 1 replacement and you...hopefully...after 2 replacements. These are mostly refurbished.
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