Anyone else getting arbitrarily shut off because Cox claims you are sending SPAM? I've been a COX customer for 20 years, and without any notice they shut off our internet and told us to go elsewhere, claiming we're sending spam. We regularly run anti-malware software/virus detection. I'm wondering if it's a false positive from Amazon Echo devices. Anyway, when my wife called, we got some rude s.o.b. who refused to connect her with his manager or security to discuss.
Needless to say, we aren't sending spam, and have very low internet usage. WTH?
I hope COX has someone monitoring this forum.