Forum Discussion
kcs
New Contributor
This happens to me literally every single day. Apparently there’s nothing they can do besides send a signal to your modem every time you chat with them. Sick of paying these people.
LisaH
5 years agoModerator
Hi Kcs. I can understand how frustrating it is when your service isn't working as expected. To get help, please send your complete address, name on the account and this link to cox.help@cox.com and we will be glad to address your issue. Thanks, Lisa -Cox Support Forums Moderator
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