Forum Discussion

az_user's avatar
az_user
New Contributor
6 years ago

Almost every afternoon, Internet speed crashes around the same time.

Almost every afternoon, Internet speed crashes around the same time. I have 150mbs, and speed drops dramatically. And it self-resolves after a half hour or so. We have several items connected, most...
kcs's avatar
kcs
New Contributor
6 years ago

This happens to me literally every single day. Apparently there’s nothing they can do besides send a signal to your modem every time you chat with them. Sick of paying these people. 

  • LisaH's avatar
    LisaH
    Moderator
    6 years ago
    Hi Kcs. I can understand how frustrating it is when your service isn't working as expected. To get help, please send your complete address, name on the account and this link to cox.help@cox.com and we will be glad to address your issue. Thanks, Lisa -Cox Support Forums Moderator