ALL Email - Including those from Cox - being marked as spam and sent to Spam folder
For about a month now, I'm no longer getting email in my Inbox. I'm accessing my email through the Cox website. Even emails from Cox are going directly into my spam folder. I have another cox email account, yet it's not having this issue other than the fact that I've blocked senders and I still get their emails. Anyway, I have my filter set to "no spam filtering", I do not have any "blacklisted" or "blocked addresses" for this account. I have no other filters as I was told by a Cox representative to delete all filters and old emails (to free up some space) and that should help. Well...I have yet to see any email come to my inbox. I see many others have had this issue as well. I need this fixed!
When the problem first started, I did set up "allowed" senders and that did nothing. There were all still send to my spam folder.