Forum Discussion

Holly_BDS's avatar
Holly_BDS
New Contributor
5 years ago

Adding my email on my google phone app, not working-says wrong password but it's not

I am trying to add my new cox email account  (I have a few) to my mail app on my phone. I have a few cox emails on there so I know what I am doing. It keeps saying wrong user or password but its not. I sign on my laptop just fine. I am saying the account it "other" (not yahoo, google, outlook, etc. )

what could be wrong?

    • Allan's avatar
      Allan
      Moderator
      5 years ago
      @Holly BDS, Are you able to login to your email accounts online at cox.com? -Allan, Cox Support Forums Moderator
      • a_pagano4694's avatar
        a_pagano4694
        New Contributor
        5 years ago

        Unable to get on the cox app to activate the panoramic wifi.  Using my ID a_pagano4694 and my pw.  I'm on Cox website using same ID and pw.  Not sure what I'm doing wrong.  After my ID am I supposed to add @cox.net?