Forum Discussion

grandad01's avatar
New Contributor


recently I have had trouble accessing my webmail account I keep getting msg that "waiting for idm.cox.east".  Then I get "Page cannot be accessed" screen.

Do you have enough servers? Are you overwhelmed with traffic?   What?

1 Reply

  • MarkM1's avatar
    Former Moderator

    We are not having an issue with our webmail. Are you still having the same problem logging in to check your mail? Are you able to test another browser to see if that works as well?

    Mark M.
    Cox Support Forums Moderator