Forum Discussion
- jaws222New Contributor III
Everyone else still down?
- jaws222New Contributor III
Well, my TV is back for now
Still no internet
- AZKevinCNew Contributor
I've tried calling them and they keep hanging up on me.
I've tried texting with a live agent and they were rude and just kept repeating " Technicians are in your area"
Cox needs to provide some timeline for us. This has been unacceptable customer service.
With this severe of an interruption to the service I am expecting them to refund this months bill at a minimum.
- SizsisNew Contributor III
I received a call from Corp Cox due to my FCC complaint and he said SRP damaged the fiber during some construction and it was more extensive than originally thought, most of area is back online but there are crews still working on the repair.
- AZKevinCNew Contributor
I've done a 1 star BBB review if I don't get an update soon I will do an FCC complaint too.
- Louise2New Contributor II
It’s been 2 days without internet
- Carpediemaz2031New Contributor II
I think I'm going to have to give verizon a try
- Carpediemaz2031New Contributor II
My guess is.it has something to do with the new data centers
- Shark1New Contributor
Cuz they have no answers for us
- LB85008New Contributor
Wifi still down and has been since Wednesday morning.
- jaws222New Contributor III
My TV is back, but the remote won't work. Rebooted it 3 times, no bueno. Internet still down. WTF!
- jaws222New Contributor III
Well, don't wanna jump the gun but I'm back up 100%. Now let's see if it lasts
- jaws222New Contributor III
Everything just went down again
WTF!
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