Forum Discussion

AslanaMeret's avatar
AslanaMeret
New Contributor
2 years ago

5th outage this month, this one 72 hours long so far.

I don’t know if it’s the record heat or what but we are experiencing our 5th outage here in Oklahoma City/Midwest City, OK this month. The current one has lasted 72 hours. All they will tell me when ...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

Sorry you going through that but nothing us users can do about a outage.

AslanaMeret's avatar
AslanaMeret
New Contributor
2 years ago

Very true. Just wondering if it’s just mine or if anyone else is having this issue. 

  • DustinP's avatar
    DustinP
    Moderator
    2 years ago
    Hello AslanaMeret,

    I'm truly sorry to hear you've been facing this impact over the Labor Day break, and any additional days over the week. We value your business and I get wanting updates on how we're working on solutions. We may not have outage details until a fix is completed. If you're in need of additional support or have questions about your account, bill, or credits for the outage, please email us at Cox.Help@cox.com with your name and complete address. We can help look into this further on your behalf.

    DustinP
    Cox Forum Support Moderator