danykerriluk
6 years agoNew Contributor
$5 upgrade
I currently have Internet Starter 10 for $30.98/mo. I got a personalized offer in the mail to upgrade to 300 Mbps for "$5 more per month". When I try to upgrade the price shows $49.99. On the live chat, they just kept referring me to my account xtras, where it comes up $49.99.
The fine print:
Offer expires 1/6/20 and is available to existing residential customers who upgrade their internet service. Offer Upgrades start as low as $5 more per month for internet upgrade.
Nowhere does it say anything about losing your current price.
At the top:
XTRAS let you do lots more for a little extra a month.
Does anyone know how I can take advantage of this offer at $5 more per month, as it states?