$200 charge for not returning the equipment
I have requested for cancellation of the service on January 3rd, and it was successfully cancelled without further instructions. I moved out of the apartment and moved out of state on January 4th. Th...
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Preallocated? Before you moved into your previous apartment, the Internet modem or cable-box was already installed? Cox should have sent you an equipment-transfer type of letter with instructions to return it. Apparently, Cox issued the device to somebody, didn't get it back and then...unbeknownst to you...assigned its responsibility/accountability to you. It seems sloppy and Cox should have notified you.
I wonder how many previous residents had to pay this $200?
