Forum Discussion
Bruce
3 years agoHonored Contributor III
Preallocated? Before you moved into your previous apartment, the Internet modem or cable-box was already installed? Cox should have sent you an equipment-transfer type of letter with instructions to return it. Apparently, Cox issued the device to somebody, didn't get it back and then...unbeknownst to you...assigned its responsibility/accountability to you. It seems sloppy and Cox should have notified you.
I wonder how many previous residents had to pay this $200?
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